We are recognized by SAGE as one of its main strategic partners in Portugal. In the market since 2003, we have gathered experience and know-how in the area of Information Systems.
Together with our clients we help evaluate business opportunities and present value propositions tailored to the size of each business. For this, we bet on the professionalism and technical capacity of our employees, possessing, therefore, certifications, in the products that we integrate.
Our consultants analyze the procedures and work methods applied in the client's business and evaluate the possible scenarios for achieving their goals.
We identify the solution most appropriate to the context of the organization and design the respective model of operation.
Widepartner solutions are designed to support you in everything you need in your business, now and in the future.
Therefore, a dedicated support area with a set of services is available, of which we highlight:
The Support Agreement guarantees customers privileged access to our services, continuity in the provision of services and financial conditions most advantageous!
Service Desk (telephone support supported by remote interventions);
Custom (usually at Customer's premises);
Proactive (interventions scheduled to monitor the system and anticipate problems).
Customers with an active Support Contract have access to our Customer Support Area, so they can manage their contract with the greatest convenience (creating incidents, approving incidents, closing incidents, visualizing activities carried out, etc.).
The widepartner's Quality Policy (PQ) is based on the company's position with customers, employees, shareholders and, more broadly, with the society in which it operates, and its purpose is to frame the organization's ongoing improvement effort in pursuit of the objectives and requirements set out in its action strategy.
There are three fundamental vectors that, in this context, guide the positioning of widepartner:
widepartner aims to become an “idea-sharing” organization:
widepartner seeks to be socially involved: