We want to be a community of people, creative and with a strong and recognized identity.
We want to recruit the best people, promote their development and keep them involved in the  inCentea project, with high levels of satisfaction and motivation.

We intend, through dynamic innovation, create a new culture, open to change and service excellence.

We are a company in the Information Systems area and we offer dedicated integrated management solutions for the SMB and Enterprise markets. 

We sell and implement Sage Management Software for the production, distribution, retail and services sectors and develop technological applications to support the management of organizational processes, from entrepreneurs, small, medium to large companies.

With the ambition of being a Global Partner of Sage, widepartner is born from the partnership of two companies already existing in the market, Sistemas Ideais and inCentea España.

We are present in Portugal, Spain, France and Brazil.

Widepartner is an inCentea group company.

Our Services →

Acquired experience

We are recognized by SAGE as one of its main strategic partners in Portugal. In the market since 2003, we have gathered experience and know-how in the area of ​​Information Systems.

Collaboration and Dedication

Together with our clients we help evaluate business opportunities and present value propositions tailored to the size of each business. For this, we bet on the professionalism and technical capacity of our employees, possessing, therefore, certifications, in the products that we integrate.

Methodology

Requirements gathering

Our consultants analyze the procedures and work methods applied in the client's business and evaluate the possible scenarios for achieving their goals.

Presentation of the proposal

We identify the solution most appropriate to the context of the organization and design the respective model of operation.

Implementation

• We implement the project in order to deliver and meet the deadline, budget and desired quality;
• We train the users and accompany their familiarization with the solution;
• We provide a Support Service, including an Application Update Agreement and a Service Agreement, which enables you to keep your solution up-to-date, optimized, and affordable.

Maintenance

Widepartner solutions are designed to support you in everything you need in your business, now and in the future.

Therefore, a dedicated support area with a set of services is available, of which we highlight:

• Support Contract that allows telephone or face-to-face support, in order to simplify the technical support process;
• Upgrade training for users to develop their skills and better exploit applications;
• Monitoring and continuous improvement procedures to ensure the expected return on investment.

Client support

The Support Agreement guarantees customers privileged access to our services, continuity in the provision of services and financial conditions most advantageous!

Support can be:

Service Desk (telephone support supported by remote interventions);

Custom (usually at Customer's premises);

Proactive (interventions scheduled to monitor the system and anticipate problems).

Customers with an active Support Contract have access to our Customer Support Area, so they can manage their contract with the greatest convenience (creating incidents, approving incidents, closing incidents, visualizing activities carried out, etc.).

Quality Policy

The widepartner's Quality Policy (PQ) is based on the company's position with customers, employees, shareholders and, more broadly, with the society in which it operates, and its purpose is to frame the organization's ongoing improvement effort in pursuit of the objectives and requirements set out in its action strategy.

There are three fundamental vectors that, in this context, guide the positioning of widepartner:

• The monetization of Information Systems in its customers;
• A good working environment and a constant improvement in the well-being of its employees;
• Fair remuneration for investments made by its shareholders.

widepartner aims to become an “idea-sharing” organization:

• Participate in cutting-edge, technologically innovative projects;
• Be a “technology diffuser”. 

widepartner seeks to be socially involved:

• Be recognized as a regular partner of public or private institutions;
• Be aware of environmental, social and other problems that exist in the local community. 

Our strategy is supported by three different pillars, each with a different purpose:

SUSTAINABILITY

We want to ensure business continuity and improved performance in a sustained and responsible environment, through balanced growth, diversification, profitability and a strong component of citizenship.

SATISFACTION

We want to establish lasting and profitable relationships with all our stakeholders, strengthen ties with our employees through the inCentea culture, and a healthy relationship with all our partners.

INNOVATION

We invest in innovation as a differentiating factor and sustainable competitive advantage, promoting continuous improvement, the host of new companies, and the uptake of new ideas to generate new business.

(Articles 8, 13, 14 and 21 General Data Protection Regulation - GDPR)

This website is part of the inCentea Group. This privacy notice explains how we use the personal information we collect about you when you use this Website.

See the terms of our Privacy Policy HERE.

Contacts

If you have any questions about our privacy policy or the information we have about you, use the address dpo@incentea.com for clarification.